All products must be returned in the condition in which they were received. Benjamin Media Inc. will not accept any products that have been damaged or altered in any way. Shrink-wrapped software must be returned in its original packaging. Books that are sold in shrink wrap without CD ROMs may be removed from their packaging and returned under aforementioned policies.
Please note that the condition of all product returns are subject to review by the Benjamin Media Inc. and may be denied. Credits will be issued after your return is received and approved by the bookstore manager. Credits may take up to two weeks to process and will include the cost of the item only; no original shipping and handling charges will be credited.
Benjamin Media Inc. strives to provide useful, current information to our customers. We appreciate your attention to our policy and look forward to providing you quality products and customer service.